From the RiseWorks newsletter
What NYC's Pre-K Campaign Can Teach Every Mission-Driven Communicator
How a 90-second Spanish-language video — featuring Mayor Mamdani, AOC, and a real family — showed what happens when storytelling is built for the audience, not the organization.
Five principles
Lessons from the campaign
The NYC Pre-K enrollment video did everything right. Here are the principles any mission-driven organization can apply — whether you're a city agency, a nonprofit, or a foundation.
Lead with community, not credentials
AudienceThe video opens with a mother enrolling her child — not the mayor at a podium. When your audience sees themselves in the first frame, they stay. Put the people you serve at the center, not your org chart.
Match the medium to the audience
FormatThis was a Spanish-language video made for Spanish-speaking families — not a translated English version. When you build content in your audience’s language and format from the start, it lands differently.
Make the process the story
NarrativeInstead of announcing that Pre-K exists, the video showed a family walking through enrollment step by step. When you show people HOW to take action — not just that they should — you remove friction and build trust.
Use trusted voices authentically
CredibilityAOC appears not as a celebrity endorsement but as a trusted community figure who speaks the same language — literally and figuratively. The right messenger matters more than the biggest name.
Design for where people actually are
DistributionUnder two minutes, vertical format, built for Instagram. Not a 15-minute YouTube documentary. When you design content for the platform your audience already uses, you meet them where they are.
The real question
What would this look like for your organization?
These five principles apply to any mission-driven organization. Tell us what you do and we'll map out a content strategy using these ideas — in seconds.
Your story,
mapped in seconds.
Tell us what your organization does and we'll generate tailored content ideas using our StoryStack framework.
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The organizations that win attention aren't the ones with the biggest budgets — they're the ones who understand their audience deeply enough to meet them exactly where they are.
RiseWorks · Public Benefit Corporation